After payment and final verification, you receive the check-in instructions. The access code is assigned to your booking and works only within the valid arrival window.

Parking availability depends on the apartment. Write to us before booking or mention it in the form, and we will confirm the conditions for the selected property.

Call us immediately at +48 696 381 793. We will verify the booking, check the lock status, and send the next access instruction.

Direct-booking payments are processed online through Stripe. Depending on the offer, a prepayment, full payment, or a refundable security deposit may apply.

Cancellation terms depend on the selected offer. Before payment, we always show whether the booking is refundable, partially refundable, or non-refundable.

Yes. It is best to provide the invoice details during booking or in a message sent immediately after the reservation is made.